Privacy Policy

Privacy Policy

Last updated: February 2026

This Privacy Policy explains how I collect, use, and protect your personal information.

Who I am

Claudia Baines Photos & Video

Based in Torbay, UK

Email: info@claudiabaines.co.uk


What information I collect

I may collect and store the following information:

  • Name and contact details (such as email address or phone number)

  • Information you provide through contact forms or email enquiries

  • Business details related to photography or video projects

  • Website usage data (such as page visits), if analytics are enabled


How I use your information

Your information is used to:

  • Respond to enquiries and provide quotes

  • Deliver photography, videography, or drone services

  • Communicate about bookings or projects

  • Improve my website and services

I only collect information that is necessary and relevant.


Photography, videography & drone content

As part of my services, I may capture images or video that include people, properties, or locations.

  • Any commercial use of imagery is agreed in advance

  • Drone flights are carried out in line with CAA regulations

  • Personal data is handled respectfully and securely

  • Images are never sold or shared with third parties without permission, unless required by law or agreed contractually


How your data is stored

Your data is stored securely and only for as long as necessary:

  • Emails and enquiry data are retained for business purposes

  • Image and video files are stored securely

  • I take reasonable steps to protect all data from unauthorised access


Sharing your information

I do not sell or share personal data with third parties, except:

  • When required to deliver a service (e.g. secure file delivery)

  • If legally required to do so


Cookies

This website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.


Your rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Ask for corrections or deletion

  • Withdraw consent at any time

To exercise these rights, please contact me using the details above.


Contact

If you have any questions about this Privacy Policy or how your data is handled, please get in touch.